Customer Service, is what we do...


Most auto owners come to the shop with specific services in mind and an idea of how much they’ll be spending.  Sometimes, a courtesy car inspection and a review of your service history will uncover additional items that require attention. How should you react to that?

Here’s some advice: It’s not as if your service advisor is saying “Do you want fries with that?” or “Supersize for 59 cents more.” We are not recommending something extra or something you don’t need. Recommendations are either based on the manufacturer’s maintenance schedule or on a problem uncovered during an automotive analysis.

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What is so important about the transfer case?


Most people may not know much about transfer cases on their vehicles, but if you have a 4-wheel drive vehicle, you’ve got one. It makes sure you have power available for both the front and rear axles.

For example, if you have a rear-wheel drive SUV, power goes to the rear wheels until you need 4-wheel drive. That’s when the transfer case steps in and transfers some of the power to the front wheels as well. You might use a shift lever to go into 4-wheel drive, or it could be a button on the dash or it might even go into 4-wheel drive automatically, depending on your vehicle.

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How can you make your vehicle last?

 

We do our best to budget for scheduled vehicle maintenance and it is hard to plan for unexpected family car repairs.  The truth is that our vehicles can stay on the road longer than ever before with proper maintenance. That’s because of improved vehicle design and manufacturing quality. But some of those same improvements also lead to higher repairs costs for every family car or vehicle.

There’s a tool that can be found on Edmunds.com that you can use to prepare your service and repair budget.  Let’s suppose you have a used Toyota Camry – a very popular car in the area…

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Use the recommended grade of motor oil


You can improve your gas mileage by 1–2 percent by using the manufacturer's recommended grade of motor oil. For example, using 10W-30 motor oil in an engine designed to use 5W-30 can lower your gas mileage by 1–2 percent. Using 5W-30 in an engine designed for 5W-20 can lower your gas mileage by 1–1.5 percent.

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Veterans, Thank You


On our behalf you have taken steps to stand up for freedom for our families, homes, and businesses.  You have protected us and sacrificed for us and have our sincere respect and appreciation.  On Veterans Day we honor the courage, strength, and sacrifice of our Veterans who have fallen and those approximately 23.2 million military veterans in the United States today.  Thank you

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Are your road ready?

 

Helpful Tips & Information:  An average of 13,000 Americans are killed between Memorial Day weekend and Labor Day, some as a result of unperformed vehicle maintenance, according to the National Highway Traffic Safety Administration. Each year, neglected maintenance leads to more than 2,600 deaths, nearly 100,000 disabling injuries and more than $2 billion in lost wages, medical expenses and property damage.

Most mechanical failures can be traced to neglected maintenance. For example, the U. S. Department of Transportation reports the leading cause of mechanical breakdown on our nation's highways is overheating, a condition that is easily avoidable. Other deficiencies that are simple to detect include low antifreeze/coolant, worn or loose drive belts and defective cooling system hoses.

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Impact Fleet & Auto Service

9980 Windisch Rd
West Chester Township, OH 45069

location small (513) 769-9333
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